Additional Information

 Loading... Please wait...

Fast FREE Discreet Delivery on All Orders

We offer FREE delivery on all UK orders. Our average order despatch time is within 1-2 working days of receipt. For those who wish to speed up our already fast average delivery time, we also provide two further delivery options to our UK customers.

We believe that shopping online for safe sex products should enhance and not compromise your privacy. Every package we send leaves our warehouse in discreet packaging so that your business remains your business.

In addition, your bank/card statements will show "BC Trading" and not British Condoms. This ensures that your privacy is protected in every way possible.

INTERNATIONAL CUSTOMERS: We are required by customs to label orders shipped to countries outside of the EU. For your discretion we label these orders as containing "Health Products".

Orders shipped within the EU are treated in the same way as a UK order, a customs label is not required.

99.8% Positive Customer Feedback

We use Yotpo, an independent review company to monitor the happiness of our customers shopping experience. This not only allows us to see how we are doing in terms of delivering a fantastic level of service, but also means that we are more transparent.

365 DAY NO HASSLE RETURN

We want you to be totally confident about every order you place, so we have a 365 day no-quibble returns policy to put your mind at ease.

  • You can return anything for any reason, even if you just didn’t like it, including if it’s been opened, worn or used.
  • You can return your parcel within the UK completely free by using the return address on the address label.
  • You will get an immediate replacement (if in stock) or full refund

10% Discount for Account Holders

We value our customers and would like to reward you for shopping with us. We offer the most generous rewards programs in the industry. Shop with us and you will earn 10% back automatically, to be used on future purchases. There are no fees to join, all you need is an account!

It really is that easy. If you shop at British Condoms for all of your condoms and related needs, you can earn some serious rewards. Why shop anywhere else?

Low Prices Guaranteed

We guarantee that our standard prices are already cheaper than the high street. However there are 3 ways that you can make even larger savings:

1. We off multi buy discounts on all of our condoms, condom trial and value packs, lubricants and enhancers. These discounts enable you to save an extra 15% when buying 3 or more of the same item, or a massive 25% when you purchase 6 or more.

2. Additionally, you can save an extra 10% for liking us on Facebook, following us on Twitter, +1’ing us on Google+, or simply joining our ‘offer alerts’ email. This saving can be made by clicking the tab on the right hand side of the screen, then choosing your preferred method. A discount code worth 10% off will then be presented to you instantly (on the screen), which you can copy and paste in at the checkout.

3. On top of all of that, we offer the most generous rewards program a in the industry, which gives account holders 10% back on every purchase with us.

If you combine these 3 methods together, massive savings can be made. So what are you waiting for? Shop now!

Discreet Delivery on All Orders

We believe that shopping online for safe sex products should enhance and not compromise your privacy. Every package we send leaves our warehouse in discreet packaging so that your business remains your business.

In addition, your bank/card statements will show "BC Trading" and not British Condoms. This ensures that your privacy is protected in every way possible.

INTERNATIONAL CUSTOMERS: We are required by customs to label orders shipped to countries outside of the EU. For your discretion we label these orders as containing "Health Products".

Orders shipped within the EU are treated in the same way as a UK order, a customs label is not required.

Delivery

Free (Super Saver) Delivery

We offer FREE delivery on all UK orders.  Our average order despatch time is within 1-2 working days of receipt.  For those who wish to speed up our already fast average delivery time, we also provide two further delivery options to our UK customers:

Priority Despatch

Customers who take advantage of our priority despatch option will have their products sent at the next available despatch by first class post.  We despatch parcels at 12 Noon and 16.00hrs on working days.  This service ensures the speediest possible despatch and the type of postage used (first class), but does not guarantee next day delivery.

Next Day Delivery

We are delighted to offer a next day delivery guarantee to our customers.  This service is provided by Royal Mail and ensures that you receive your order the following day.  This offer is only applicable to UK customers including Northern Ireland and requires a signature on delivery.

How does it work?

When you have added all required products to your shopping basket, simply select “Next Day Delivery” as your delivery option during the checkout process.  We will then process your order as quickly as possible and send it out using the Royal Mail Special Delivery service.  This service gives you the extra peace of mind that you will receive your goods by 1pm the next day (please allow until 2pm).

When is the service available?

The service is available at all times to ensure the fastest possible delivery.  Orders placed on a working day before 3pm will be sent the same day.  Orders placed later than 3pm will be sent the next working day.  We regret that the service is not available on public holidays and at weekends due to the restrictions of Royal Mail.

What does it cost?

The costs of the service is automatically calculated depending on the products you have in your shopping basket.  You can see what the cost will be for a particular basket on the right hand side of the basket page.

What if the service fails?

If the service does not fulfil our guarantee simply notify us, either by telephone on 0330 123 3112 (Standard Network Rate) or email us and we will refund the full cost of the service for you.  For further information on Royal Mail Special Delivery please visit the Royal Mail website.

Other Questions?

If you have any other queries or questions about this service please email us or telephone our call centre on 0330 123 3112 (Standard Network Rate) 08.00 – 16.00hrs on working days.