Additional Information

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  • Free fast delivery
  • Customer feedback
  • Return policy
  • Low prices
  • 10% cashback for account holders

Fast FREE Discreet Delivery on All Orders

We offer FREE delivery on all UK orders. Our average order despatch time is within 1-2 working days of receipt. For those who wish to speed up our already fast average delivery time, we also provide two further delivery options to our UK customers.

We believe that shopping online for safe sex products should enhance and not compromise your privacy. Every package we send leaves our warehouse in discreet packaging so that your business remains your business.

In addition, your bank/card statements will show "BC Trading" and not British Condoms. This ensures that your privacy is protected in every way possible.

INTERNATIONAL CUSTOMERS: We are required by customs to label orders shipped to countries outside of the EU. For your discretion we label these orders as containing "Health Products".

Orders shipped within the EU are treated in the same way as a UK order, a customs label is not required.

99.8% Positive Customer Feedback

99.8% Positive Customer Feedback

We use Yotpo, an independent review company to monitor the happiness of our customers shopping experience. This not only allows us to see how we are doing in terms of delivering a fantastic level of service, but also means that we are more transparent.

365 DAY NO HASSLE RETURN

We want you to be totally confident about every order you place, so we have a 365 day no-quibble returns policy to put your mind at ease.

  • You can return anything for any reason, even if you just didn’t like it, including if it’s been opened, worn or used.
  • You can return your parcel within the UK completely free by using the return address on the address label.
  • You will get an immediate replacement (if in stock) or full refund

10% Discount for Account Holders

We value our customers and would like to reward you for shopping with us. We offer the most generous rewards programs in the industry. Shop with us and you will earn 10% back automatically, to be used on future purchases. There are no fees to join, all you need is an account!

It really is that easy. If you shop at British Condoms for all of your condoms and related needs, you can earn some serious rewards. Why shop anywhere else?

Low Prices Guaranteed

We guarantee that our standard prices are already cheaper than the high street. However there are 3 ways that you can make even larger savings:

1. We off multi buy discounts on all of our condoms, condom trial and value packs, lubricants and enhancers. These discounts enable you to save an extra 15% when buying 3 or more of the same item, or a massive 25% when you purchase 6 or more.

2. Additionally, you can save an extra 10% for liking us on Facebook, following us on Twitter, +1’ing us on Google+, or simply joining our ‘offer alerts’ email. This saving can be made by clicking the tab on the right hand side of the screen, then choosing your preferred method. A discount code worth 10% off will then be presented to you instantly (on the screen), which you can copy and paste in at the checkout.

3. On top of all of that, we offer the most generous rewards program a in the industry, which gives account holders 10% back on every purchase with us.

If you combine these 3 methods together, massive savings can be made. So what are you waiting for? Shop now!

Discreet Delivery on All Orders

Discreet Delivery on All Orders

We believe that shopping online for safe sex products should enhance and not compromise your privacy. Every package we send leaves our warehouse in discreet packaging so that your business remains your business.

In addition, your bank/card statements will show "BC Trading" and not British Condoms. This ensures that your privacy is protected in every way possible.

INTERNATIONAL CUSTOMERS: We are required by customs to label orders shipped to countries outside of the EU. For your discretion we label these orders as containing "Health Products".

Orders shipped within the EU are treated in the same way as a UK order, a customs label is not required.

Contact Us

If you need to contact us for any reason we would be delighted to hear from you. We are always open to bulk order enquiries, and always here to help our customers with any queries they may have.

Of course, most common questions are answered in our Help section. Taking a few minutes to review the information there often yields an immediate answer. You can contact us in the following ways:

Customer Service Hours

  • MONDAY : 8am to 4pm
  • TUESDAY : 8am to 4pm
  • WEDNESDAY : 8am to 4pm
  • THURSDAY : 8am to 4pm
  • FRIDAY : 8am to 4pm
  • SATURDAY : Closed
  • SUNDAY : Closed

Contact by Post

You can post an enquiry to us at any time. Please remember to include full details of your enquiry and your contact details.
 
Post all enquiries to;
 
BC Trading
PO Box 10464
Nottingham
NG16 9FD
 

Give Us A Ring

Our call centre is open on working days from 08:00 – 16:00 (on working days).
You can contact one of our operatives on the following number (Standard Network Rate): Phone: 0330 123 3112 
 

By Fax

You can fax an enquiry to us 24 hours a day, seven days a week on 0115 9245599.
 
Contact by Email (Form)
 
Please fill in the below email form.  Alternativly you can reply to any of our order confirmation or despatch notification emails.
We will reply to you as soon as possible.  This is normally within 8 of our working hours, but depending on the time of day, usually a lot faster.
If you need to contact us urgently then it may be better to call us between 8am and 4pm on working days.


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