Holiday Delivery
We are still shipping as normal on all working days over the holiday period. Please see below for our full shipping schedule:
Monday 23rd December - Shipping as normal
Tuesday 24th December - Shipping as normal
Wednesday 25th December - Christmas Day - Not shipping
Thursday 26th December - Boxing Day - Not shipping
Friday 27th December - Shipping as normal
Monday 30th December - Shipping as normal
Tuesday 31st December - Shipping as normal
Wednesday 1st January - New Years Day - Not shipping
Thursday 2nd January - Shipping as normal (fully back to normal after this date)
We would like to take this opportunity to wish all of our customers a Merry Christmas and a Happy New Year!
FREE Delivery
Get FREE UK Delivery on all orders over £30!
Discreet Delivery
All orders are sent in plain unmarked packaging. It is not possible to tell what is inside or who it is from. This is what a typical order from us looks like:
UK Delivery
| Method |
Despatch Time |
Cost |
Service |
|
2nd Class Royal Mail |
1 Working Day |
£1.99 |
Royal Mail 2nd Class |
|
1st Class Royal Mail |
Next Despatch |
£2.99 |
Royal Mail 1st Class |
|
1st Class Signed For |
Next Despatch |
£3.99 |
Royal Mail 1st Class |
|
Next Day Delivery |
Next Despatch |
£6.95 |
Royal Mail Special Delivery |
| METHOD | 2nd Class Royal Mail |
|---|---|
| TIME | 1 Working Day |
| COST | £1.99 (Free for orders over £30) |
| SERVICE | Royal Mail 2nd Class (Normally arrives 2-5 days) |
| METHOD | 1st Class Royal Mail |
| TIME | Next Despatch (Same day before 3pm – Mon-Fri) |
| COST | £2.99 (99p for orders over £30) |
| SERVICE | Royal Mail 1st Class (Normally arrives 1-3 days) |
| METHOD | 1st Class Signed For |
| TIME | Next Despatch (Same day before 3pm – Mon-Fri) |
| COST | £3.99 |
| SERVICE | Royal Mail 1st Class (Normally arrives 1-3 days) |
| METHOD | Next Day Delivery |
| TIME | Next Despatch (Same day before 3pm – Mon-Fri) |
| COST | £6.95 |
| SERVICE | Royal Mail Special Delivery (Arrives by 2pm next working day) |
Orders received before 3pm (Monday-Friday) are processed on the same day - after 3pm orders will be processed on the next working day.
International Delivery
We ship to most countries across the world.
We ship all international orders by air via Royal Mail. The cost depends on what is on the order.
Prices start from as little as GBP 3.98. Please use our cart or checkout pages to get an exact quote.
PLEASE NOTE: There may be additional tax charges for shipments outside of the UK. Please investigate your local import taxes before you order.
Returns
We want you to be 100% confident when placing an order, we therefore offer an unrivaled 365 day no-hassle returns policy, which removes any risk on your behalf.
You can return anything that has been unopened and unused for up to 1 year after you first purchased it.
This even includes part packs of condoms. For example you buy a pack of 10 condoms and try 1. You decide that you don't really like those condoms so you return the other 9 (unused) condoms for a full refund.
If you wish to return any of your items, please contact us and we will advise how. You can then either be sent a more suitable alternative, or if you prefer, a full refund.
At British Condoms, if you're not happy, we're not happy. It really is that simple!
Non-Latex Condoms Trial Pack
It can be an uncomfortable issue between partners when one has allergies or reactions to latex and the other doesn’t. How do you know which condom to purchase? British Condoms has taken the guesswork out of making the big decision by offering a Non-Latex Condoms Trial Pack. You do not have to buy an entire box of condoms. You have the opportunity to sample seven of the top-selling non-latex condoms on the market. Each provides its own benefits and you may just discover more than one the suits your wants and needs.
Your Non-Latex Condoms Trial Pack contains:
1 x Mates SKYN Condom - SKYN® is the first premium condom made from polyisoprene – a scientifically formulated non-latex material that delivers the ultimate sensitivity that is the closest thing to wearing nothing. Polyisoprene material provides a softer, more natural feel than latex.
1 x Durex Real feel Condom - Durex Real Feel condoms are ultra-thin lubricated polyisoprene non-latex condoms engineered to provide natural skin on skin feeling for latex-sensitive users seeking heightened sensitivity, sensation and excitement.
3 x Pasante Unique Condoms - These condoms are 70% thinner and more sensitive than the average latex. They are non-spermicidally lubricated, hypoallergenic, odourless and latex-free.
1 x Pasante Femidom Condom - Here is a unique condom that provides an exciting alternative to conventional condoms. As the world’s only non-spermicidially, non-latex, lubricated female condom, it gently lines the inside of the vagina giving comfortable and safe protection.
1 x Pasante Sensiva Condom - Pasante Sensiva are made from polyurethane and at 25 microns, are among the thinnest condoms available, giving a super sensitive feel. Also as this product is non-latex it is suitable for allergy sufferers.
Our customers give this trial pack a five star rating.
“Great idea and great value. We're trying non-latex condoms as we think latex is causing irritation, and this has allowed us to try the popular choices.”
“Great idea- allowed me to find the perfect latex free condom for me and my partner without having to buy loads of packs; you've saved me a fortune! As a bonus the free delivery was super- fast, too. Highly recommended to all.”
“Fantastic, what a great idea! Good to be able to try before buying a box full.”
“Thanks it made our day and night - will be ordering another batch soon”
Help and FAQs
Please select a question from the list below for further information
- Are orders sent in plain packaging?
- How will the payment appear on my card statement?
- How long does delivery take?
- What payment methods do you accept?
- Is it safe to give my card details online?
- What is your returns policy?
- What is your privacy policy?
- How would you contact me in the event of a problem?
- Does buying from you affect my statutory rights?
- What if I have a complaint?
- Contact us with any further questions:
Are orders sent in plain packaging?
We are very aware that many customers require complete discretion when purchasing our products. Therefore all of our products are sent in plain, unmarked packaging, without fail.
How will the payment appear on my card statement?
On your card statement, our payment will appear as B C Trading. This is to ensure that our service is fully discreet.
Please note that British Condoms (B C Trading) is owned by S.N. Products Ltd.
We send orders out as quickly as possible. This is normally within one working day of receipt. Orders are sent using Royal Mail first class in the UK and air mail for other countries. To ensure the fastest possible delivery, please see our Delivery Options page for further information.
What payment methods do you accept?
We accept Amazon Payments (via your Amazon account), PayPal, MasterCard, Visa, Visa Electron, American Express, Switch/Maestro, Solo and Delta cards.
Is it safe to give my card details online?
Online credit/debit card payments are collected using the highest SSL encryption. Our entire checkout process is secured by SSL. The security of this area is indicated by the presence of the padlock symbol which is normally at the bottom or top of the browser window.
We offer 365 day no hassle returns. Please see our returns policy page for full details.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the GDPR rules).
We collect information about you to enable us to process your order (including to communicate with you regarding any order you might have placed). We will never reveal your information to any third parties.
We send an automatic confirmation of each order by email. We will also notify you my email when your order has been despatched. Other than that we will not e-mail you at any other time, unless there is a problem with your order, or you have agreed that we can do so, for example have signed up to our email list.
The only information we will collect about you will be that given by you at the time of ordering/joining as a member. We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us. If you find any inaccuracies we will delete or correct them promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We will not transfer your information either inside or outside the EEA (European Economic Area).
We will not reveal your details to a third party for any purpose without your express permission.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
How would you contact me in the event of a problem?
By email only. However you can contact our call centre, by calling: 0330 123 3112 (Standard Network Rate) between the hours of 10am and 3pm, on working days.
Does buying from you affect my statutory rights?
No your statutory rights are not affected. Either party’s failure to exercise or enforce any term of, or any right arising pursuant to this agreement does not constitute and shall not be construed as a waiver of such term or right.
These terms of business shall be governed by the law of England and the parties submit to the jurisdiction of the English courts.
We are committed to providing the best possible customer service. Every effort is made to ensure that your shopping experience with us is efficient and professional. However, there may be times when things go wrong. If you have received damaged, faulty or incorrect goods, waited too long, or are dissatisfied with any other aspect of the service you have received from us or any aspect of our website, then please let us know.
You can email us at any time or call our call dedicated centre on 0330 123 3112 (Standard Network Rate) between the hours of 10am and 3pm, on working days.
We will reply within 48 hours and will try our very best to resolve the problem wherever possible within 7 days. Your complaint will be dealt with sympathetically and confidentially. If you are unhappy with your purchase, you are also protected by our returns policy.
Contact us with any further questions:
Telephone our call centre on 0330 123 3112 (10.00hrs – 15.00hrs on working days). Calls cost standard network rates. Alternatively please email us.
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