Covid-19
As a small independent business, we are working hard to dispatch orders as normal during these testing times. However, there may be rare cases where some orders could take longer to arrive than they normally would, so please bear with us.
In most cases, you should still receive your order quickly, but please allow a few more days than normal before contacting us about delivery delays. Some of our suppliers are taking longer to get their products to us, and we also need to manage our staff to make sure they are working in isolation, or from home as much as they possibly can.
Please Note: We have had to remove our guaranteed next day delivery option due to the fact that Royal Mail are no longer guaranteeing that deliveries will be the next day at the moment. We will add it back as soon as we can.
Can customers catch corona virus from the mail?
Public Health England has advised that there is no perceived increase in risk of contracting the new corona virus for handling post or freight from specified areas. From experience with other corona viruses, we know these types of viruses don’t survive long on objects, such as letters or parcels.
FREE Priority Despatch
Get FREE Priority Despatch on all orders over £20.
Discreet Delivery
All orders are sent in plain unmarked packaging. It is not possible to tell what is inside or who it is from. This is what a typical order from us looks like:
UK Delivery
| Method | Despatch Time |
Cost |
Service |
Standard |
1-2 Working Days |
99p |
Royal Mail 1st Class |
Priority Despatch |
Next Despatch |
£1.99 |
Royal Mail 1st Class |
Next Day Delivery |
Next Despatch |
£6.95 |
Royal Mail Special Delivery |
| METHOD | Standard |
|---|---|
| TIME | 1-2 Working Days |
| COST | 99p |
| SERVICE | Royal Mail 1st Class (Normally arrives 1-2 days) |
| METHOD | Priority Despatch |
| TIME | Next Despatch (Same day before 3pm – Mon-Fri) |
| COST | £1.99 (Free for orders over £20) |
| SERVICE | Royal Mail 1st Class (Normally arrives 1-2 days) |
| METHOD | Next Day Delivery |
| TIME | Next Despatch (Same day before 3pm – Mon-Fri) |
| COST | £6.95 |
| SERVICE | Royal Mail Special Delivery (Arrives by 2pm next working day) |
Orders received before 3pm (Monday-Friday) are processed on the same day - after 3pm orders will be processed on the next working day.
International Delivery
We ship to most countries across the world. Our rates are split into two geographical zones, Europe and Rest of the World.
We ship all international orders by air via Royal Mail. The cost depends on what is on the order.
Prices start from as little as GBP 2.99 for Europe, and GBP 3.98 for the Rest of the World. Please use our cart or checkout pages to get an exact quote.
Returns
We want you to be 100% confident when placing an order, we therefore offer an unrivalled 365 day no-hassle returns policy, which removes any risk on your behalf.
You can return anything that has been unopened and unused for up to 1 year after you first purchased it.
This even includes part packs of condoms. For example you buy a pack of 10 condoms and try 1. You decide that you don't really like those condoms so you return the other 9 (unused) condoms for a full refund.
You can return your parcel within the UK completely free, please just contact us and we will advise how. You can either then be sent a replacement (for faulty items) or if you prefer, a full refund.
At British Condoms, if you're not happy, we're not happy. It really is that simple!
Pasante Trial Pack
Everyone has heard of Pasante but were you aware they offer so many different condoms for your pleasure? Pasante offers the widest selections of condoms in the UK today. It is the largest independent condom company in the UK and is a global brand exporting to over 60 countries around the world. Pasante is a family run business and the three founding partners continue to play a key role in the company’s development. It would be quite the challenge to purchase a box of each condom just to ‘try.’ This is why British Condoms offers a proprietary Pasante Trial Pack that allows you to experience the pleasures of 14 different condoms. If you have sex every night, this means you can indulge in different sensations for two weeks without duplication!
Your trial pack includes:
1 x Pasante Delay Condom - This is a teat-ended, regular fit condom with special lubricant that may help delay male climax. It is safe for oral, penetrative as well as anal sex.
1 x Pasante Extra Safe Condom - Pasante Extra Safe Condoms are thicker and have extra lubricant so that you can be as safe as possible.
1 x Pasante Sensitive Condom - Pasante Sensitive Condoms are 25% thinner than standard latex condoms and provide an exceptionally sensuous experience, with uncompromised safety
1 x Pasante Ribs & Dots Condom - This condom is covered with ribs and dots which give added sensations for both partners. The condom is also slightly longer, wider and thinner
1 x Pasante Black Condom - The Pasante Black Velvet Condom is black in colour, larger than a regular condom for extra comfort and made from natural latex with a non-spermicidal lubricant. It is teat-ended and each condom is electronically tested for reliability.
1 x Pasante Naturelle Condom - Naturelle has extra space around the glans and is lubricated with water based lubricant. The condom has a reservoir tip and is of standard size.
1 x Pasante Ribbed Condom - Pasante Ribbed condoms are designed with raised ribs to provide increased sensation for the female. They are safe for oral and penetrative sex and work best with water-based lubricant.
1 x Pasante Regular Condom - Pasante Regular Condoms are shaped with a wider end to offer greater comfort. They are safe for oral, vaginal and anal sex.
1 x Pasante Sensiva Condom - Made from polyurethane and at an amazing sheerness of .03 mm thick, the Pasante Sensiva is among the thinnest condoms available. It offers superior sensitivity and heat transfer. Because of the non-latex material, it is an excellent choice for those who suffer from latex allergies or discomfort.
